Hello-Hello, and happy new week! Your moronic somewhat frazzled correspondent inadvertently hit the ‘publish’ key for this post earlier today, please accept our apologies for that blunder, this is the complete post as it was meant to be published. (Still pounding head on keyboard, wall, floor, large bruises appearing on forehead, Silly Tilly the Tubby Bulldog continues to gaze in this direction with wonderment.)
Today we conclude our reports on sale sites. Previously we had something of a ‘flash sale primer,‘ followed by a look at preppy brands sold on the sites. Today’s topic is one many of us have wondered about, how good are the deals?
The sites use the scarcity of merchandise as a major marketing ploy, but how tough is it really to find the brands many of us like on sale? In actuality, not that difficult at all for many lines. Below we share a partial list of companies offering their wares at flash sales several times a year:
- APPAREL: Lilly, Vineyard Vines, Nanette Lepore, Tahari, Juicy Couture, Pink Tartan, Kenneth Cole, Calvin Klein, Hanky Panky
- SHOES: Børn, Reebok, MBT, Ivanka Trump, Juicy Couture, Paris Hilton, Mephisto, Jessica Simpson, Donald J Pliner, Steve Madden,
- HOME: The MacBeth Collection, Safavieh, Amy Butler, Kosta Boda, Waterford, Frette, Tommy Hilfiger Home, Preppy Plates, Bungalow Scout
- KITCHEN: Henckels, Kitchen Aid, Staub, Zak Designs, Kalorik, Cuisinart, Pfaltzgraff
- FOOD/OTHER: Mrs. Prindables (around major holidays), Hey’s Luggage, Samsonite Luggage, Victorinox
While yours truly isn’t a fan of several brands listed, it does demonstrate how often one can find merchandise. Multiply this by hundreds of other consumer brands and you have a sense of the dizzying volume of inventory available at discount prices. (Saying these lines are available on a ‘frequent’ basis is an understatement in some cases, a few of these are in almost constant rotation on the sites.)
Let’s look a label many readers are fond of, Lilly Pulitzer Here are three of the deals at last week’s Lilly Pulitzer sale on RueLaLa.
A Bowen dress originally selling at $268 for $99.90 was a good buy indeed. As were the Cabana Sun Readers ($35.90 as opposed to $60) and the Mitzie Forever pant (they were $49.90, the MSRP is $128). In reality, everything offered seemed to be quite a bargain, and much sold out rapidly, as is usually the case with Lilly.
But savvy online shoppers also use other sources for good deals: many check the wildly popular Re-Lilly page on Facebook, along with other FB pages offering the opportunity to buy, sell and trade Lilly Pulitzer goods. And they watch eBay, as well as staying in touch with their local Lilly stores online and off to track sales. In the offline world many visit TJ Maxx, Marshall’s and other off-price stores, and some travel to the semi-annual warehouse sales near the Pink Palace. (This spring’s sale starts June 14, more info may be found here, a Facebook page for the Warehouse Sale is also set up here.)
Back to the bigger issue on pricing, here is more from a CNBC story:
The limited quantities of merchandise and tight time limits create a sense of urgency that can goad consumers into making impulse purchases, but it only takes a few times before savvy consumers realize that they can often find the same merchandise for less elsewhere.
Two companies making things for the home (as opposed to fashion) that we are accustomed to seeing on flash sale sites are Cuisinart and Kitchen Aid. We are big fans of our Kitchen-Aid stand mixer and our hand mixer here at the Prepatorium, they are in use constantly. (Only on those rare instances when Cook has the night off, of course. Ahem.) For the sake of today’s exercise we will look at a Kitchen Aid 5 Speed Mixer in Onyx Black.
In December on Beyond the Rack the Mixer was shown at $54.99 (“compare to $79.99 MSRP”) seen below on the left, below right we show it at the Kitchen Aid site, where the mixer was being sold at $39.99 with a MSRP of $49.99. The mixers seem identical, both seem to come with the same package of “turbo beater accessories,” including dough hooks, a blender rod, and more.
So the question becomes, why would I want to buy it from Beyond the Rack for roughly $15 more?
The NY Times ran a story titled “Bargain Hunters: Hold That Click” in October of last year.
Flash sales are the highest expression of shopping as competitive sport. To win, you must be among the first customers to put an item into a virtual cart, then commit to buying it minutes later or else watch as it — poof! — disappears from the cart. As those precious seconds tick by, there is hardly time to comparison-shop on other Web sites.
Let’s do another example, back on January 26 Kitchen-Aid was back on Beyond the Rack. There were some good deals, but in terms of scarcity, no one can make the case the Raspberry Ice Stand Mixer shown below was difficult to locate. In the graphic below we show it for sale at Beyond the Rack for $339.99, at 6 other retailers it was approximately $10 more. Determining the best “bargain” was essentially a case of comparing shipping fees and return policies.
On March 28th, the same mixer was back on Beyond the Rack at $344.99, proving the “get it quick before it’s gone” argument for buying is often erroneous.
This CNBC story underscores the point:
The limited quantities of merchandise and tight time limits create a sense of urgency that can goad consumers into making impulse purchases, but it only takes a few times before savvy consumers realize that they can often find the same merchandise for less elsewhere.
Again, the sites count on and exploit that sense of frenzy, more from a retail expert via CNBC’s Consumer Nation:
…it comes with an excitement factor since merchandise can sell out fast.
“I think the sense of urgency is very powerful in terms of eliciting consumer behavior. They are tapping into something fundamental in terms of how humans respond to urgency and sales,” said Lipsman.
Let’s stay with the not-really-scarce Kitchen Aid for a minute, they were also selling on Ideeli in December, on December 12th we looked at a different Kitchen Aid Stand Mixer. We’ll compare prices for the 5 Quart Stand Mixer in Empire Red; “on sale” at Ideeli it was $299, but at Amazon the mixer was $239.
We did our best comparing apples to apples: both have a 5-qt. stainless steel bowl, both come with a flat beater, dough hook, and wire whip, both have the 325 watt motor, both have the 2-piece pouring shield with large chute for adding ingredients. Shipping and handling at Ideeli was $9.95 for a total of $308.95, at Amazon S&H was $20.92 for a total of $260.91.
Another example, also in the Kitchen/Bakeware category, is seen with this set of 3 OXO Good Grips Stainless Steel Mixing Bowls. January 22nd of this year the set was $50 on Gilt.com
The price at Amazon for the same item that day: $29.99
Last Friday we decided to do some more random price-checking. Many items we saw at RueLaLa were good buys, here are a few examples:
- an Anna Griffin Floral Magnet Board was 19.90 at RLL, $35 at Anna Griffin
- New Balance Racerback Top was $25.90 at RLL, $26.99 at 6pm.com and $35.99 at Zappos (note: Zappos price included shipping)
- Lucky Brand Rosemary Sandal was $49.90 at RLL, but at Belk (online) the shoe was only $35.90, but it was $82.99 at 6pm.com
We did another comparison at Haute Look, the Nordstrom-owned flash sale site.
- The Sperry Southport Sandal by Milly was $97 at Haute Look, its full price of $195 at Milly online, but essentially the same price of $96.90 at Nordstrom’s standard website
- Nanette Lepore’s Paradise Polynesian tunic is discounted by 63%, just $69 at HL, it is $138 at Saks, but $184 at Everything but Water, the MSRP for the piece
- Kickers Kids Babysun Sandal in ‘beige multi’ is $32 at HL, $61.88 at Amazon and $64.95 at Shoebuy
March 28th we saw a demonstration of the maxim about knowing your prices and taking time to shop around. A Tommy Hilfiger “Captiva” Duvet and Sheet Set was $149.90 at Rue La La, while the same 7-Piece Set was $109.99 at Overstocks.com Both retailers offered a duvet cover, two shams, flat sheet, fitted sheet, two pillowcases.
Back to the NY Times story by Stephanie Rosenbloom:
ON Gilt.com, where shoppers vie for limited-time discounts on designer brands, a Kate Spade cabana-stripe medium tote bag was recently $169, plus $5.95 shipping. That same day, the bag was on KateSpade.com for $130 with free shipping — about $45 cheaper.
On HauteLook.com, another so-called “flash sale” site, a navy dress by Decode 1.8 was $75, plus $7.95 shipping. But at Overstock.com, the dress cost $55.99 and shipping was free. Savings: $26.96.
It is also important to know precisely what you are buying. Gilt did an event January 21-23 called “Wear Now: Sweaters with Style,” offering a number of labels one would associate with a department store: White & Warren, Pink Tartan, Autumn Cashmere, etc.. But some of the brands didn’t sound at all familiar, like “Barrow & Grove,” I didn’t remember ever hearing of it. There is a reason I hadn’t, it turns out ‘Barrow & Grove’ is a brand created and sold by Gilt, the company filed for the trademark last August.
Gilt describes itself this way:
“Gilt Groupe provides instant insider access to today’s top designer labels, at up to 60% off retail. Join today to receive insider pricing on designer fashion, jewelry…”
Nothing says luxury like cashmere, and nothing says top-notch cashmere like one of our favorite new labels, Barrow & Grove.
As Meg noted in her post, the condition looks more like: “rusting and dents”. Another example she shared is this 1970s Vera Framed Scarf offered last week. For $849.
This example resonated because yours truly has quite a few vintage scarves by artist Vera Neumann in her possession, several in mint, pristine condition. And The Consort has had a vintage scarf or two framed as artwork in the past, so we’re well aware of prices for vintage silk scarves by name designers, as well as costs for very nicely framed items of this kind. IOHO referring to this as ‘madness’ is kind. (BTW, for those on Pinterest Meg even has a OKL Madness board.)
When purchasing from any of the sites it is imperative to know shipping and return policies, this can be especially important if purchasing oversized or unusually shaped items for the home, StyleList offers more:
…although One Kings Lane offers returns on some products within a 14-day window, most items are marked final sale. Also, Gilt Home has a similar policy, stating they do accept decor returns but not “on discounted home items, as well as those delivered via in-home and special delivery services,” which pretty much includes all furniture.
In summation, it all comes down to knowing what you are buying, not just the price and availability of an item, but also shipping and return policies at any given site. In order to make an educated purchase those factors should trump desire for the item, and the delivery timeline should also be factored in. Knowing other available outlets for purchasing the item(s) should also play a part, both online and off-line, including what were once unconventional resources, like the Re-Lilly FB page. Of course, if it’s merely a case of “see it – want it – buy it” then the impulse wins and none of this much matters. (Umm, we have also done that too.)
Part 1 of the series is here, Part 2 is here. If, after reading all of this yawn-inducing background you are interested in signing up for any of the sites, here are links to some where I have shopped *and* enjoyed a positive experience. Another interesting facet of the flash sale business model are the varying rewards offered for those referring customers, most offer merchandise credits of anywhere from $10 to $25 if someone uses your invitation link and also purchases something.